Returns And Refunds

Returns and Refunds Policy for Style Avenue
Effective Date: April 5, 2025

At Style Avenue, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please read our Returns and Refunds Policy below.

1. Return Eligibility
We accept returns within 15 days from the date of delivery. To be eligible for a return, the item must be:

  • In its original condition, unused, and with all tags attached.

  • In the original packaging.

Certain items like intimate wear or sale products may not be eligible for returns. Please check the product details before purchasing.

2. Process for Returning Items
To initiate a return:

  • Contact our customer support team via email or phone within 15 days of receiving your order.

  • Provide your order number, item details, and reason for return.

  • Once your return request is approved, we will provide instructions on how to send the item back to us.

3. Refunds
After we receive the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that the processing time for refunds may vary depending on your payment provider.

4. Non-Refundable Items
Certain items cannot be returned or refunded, including:

  • Items that have been worn, used, or altered.

  • Items with missing tags or packaging.

  • Sale or promotional items (unless damaged or defective).

5. Exchange Option
If you prefer an exchange instead of a refund, please contact our customer support team within 15 days of receiving your order. Exchanges are subject to product availability.

6. Shipping Charges
Shipping charges for returns are the responsibility of the customer, unless the product is defective or damaged upon arrival. In case of a faulty or incorrect item, we will cover the return shipping costs.

7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately upon receiving the package, and we will arrange for a replacement or full refund at no extra cost to you.

8. Final Decision
Style Avenue reserves the right to refuse returns or refunds if the item does not meet the eligibility criteria outlined in this policy.

If you have any questions or concerns regarding our Returns and Refunds Policy, please reach out to our customer support team.

Thank you for shopping at Style Avenue